TroyRx Blog
Catching the HCAHPS Unicorn
Catching the HCAHPS Unicorn

A perfect HCAHPS score is the unicorn in healthcare. Everything must fall into place perfectly to receive a five-star survey rating. The patient must like their provider and nurses providing treatment. The...

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Price Transparency for All

75-year-old Walter Spolum’s knee surgery in 2016 looked drastically different in June 2018 for his second knee surgery. The retired railroad blacksmith experienced a reduced hospital stay at Gundersen...

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